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Diversity, Equity & Inclusion (DE&I) Handbook for Iranian HR Professionals


Introduction

This handbook provides a comprehensive guide for Human Resource professionals in Iranian companies to design, implement, and maintain a Diversity, Equity, and Inclusion (DE&I) strategy in accordance with national laws and cultural frameworks. It ensures inclusivity for various ethnicities, religions, genders, individuals with disabilities, and Isargaran (war veterans), aligning with the Islamic Republic of Iran’s legal requirements.

 

Why DE&I? The Value It Brings to Enterprises

Diversity, Equity, and Inclusion (DE&I) has evolved from a moral imperative to a strategic business necessity. Enterprises that prioritize DE&I benefit from enhanced innovation, financial performance, talent retention, and market competitiveness (McKinsey & Company, 2020).

DE&I Enhances Financial Performance

Evidence:

·        Companies in the top quartile for gender diversity are 25% more likely to achieve above-average profitability, while ethnically diverse companies outperform peers by 36% (McKinsey, 2020).

·        10% increase in gender diversity at the executive level correlates with a 3.5% rise in EBIT margin (Boston Consulting Group, 2018).

·        S&P 500 firms with diverse boards see higher ROE (Return on Equity) than those without (Credit Suisse, 2019).

Mechanism:
Diverse teams reduce groupthink, leading to better risk assessment and more innovative solutions (Harvard Business Review, 2016).

 

DE&I Drives Innovation & Creativity

Evidence:

·        Companies with above-average diversity generate 19% higher innovation revenues (BCG, 2018).

·        Teams with members from diverse backgrounds solve complex problems faster than homogenous groups (Harvard Business Review, 2017).

Mechanism:
Cognitive diversity—differences in perspectives, problem-solving approaches, and cultural insights—fuels creativity (Forbes, 2020).

 

DE&I Improves Talent Attraction & Retention & Stronger Employer Brand

Evidence:

·        67% of job seekers consider workplace diversity a key factor in employment decisions (Glassdoor, 2020).

·        76% of job seekers consider DE&I important when evaluating employers (Glassdoor).

·        Inclusive workplaces have higher retention and engagement (Gallup).

·        Inclusive companies experience 5.4x higher employee retention (Bersin by Deloitte, 2017).

·        Employees in inclusive environments report 3.2x higher engagement (Gallup, 2019).

·        Inclusive workplaces have higher retention and engagement (Gallup).

Mechanism:
When employees feel respected and valued, they exhibit higher productivity and loyalty (SHRM, 2021).

 

 

DE&I Strengthens Customer & Market Alignment

Evidence:

·        87% of global consumers prefer brands that champion diversity (Accenture, 2019).

·        Companies with diverse leadership are 70% more likely to capture new markets (Harvard Business Review, 2018).

Mechanism:
A diverse workforce understands diverse customer needs, improving product relevance and market penetration (MIT Sloan, 2020).

 

DE&I Mitigates Risks & Enhances Governance

Evidence:

·        Firms with diverse boards have fewer governance-related scandals (MSCI, 2021).

·        ESG (Environmental, Social, Governance) investors prioritize DE&I-compliant firms (PwC, 2022).

Mechanism:
Diverse leadership reduces ethical blind spots and improves regulatory compliance (Stanford Business, 2021).

 

Legal Framework Overview

1.     Constitutional Law

o   Article 19: Equal rights for all ethnic groups and races.

o   Article 20: Equal protection of law for all citizens.

o   Article 21: Emphasis on women’s rights and protections.

2.     Labour Law

o   Prohibits workplace discrimination.

o   Mandates equal opportunity employment.

3.     Disability Protection Law (2018)

o   Requires accessible infrastructure and employment accommodations.

o   Establishes rights for persons with disabilities.

4.     Veterans and Martyrs Affairs

o   Laws protecting the employment rights of Isargaran and their families.

Integrating CSR, GRI, and Labor Standards into DE&I Strategy

To ensure a holistic and compliant DE&I approach, enterprises must align with Corporate Social Responsibility (CSR) principles, Global Reporting Initiative (GRI) standards, and international labor standards. This strengthens ethical credibility, regulatory compliance, and stakeholder trust.

Corporate Social Responsibility (CSR) & DE&I

CSR ensures that DE&I efforts align with broader social, environmental, and ethical business practices.

Key CSR-Aligned DE&I Objectives:

  • Ethical Hiring & Fair Labor Practices – No forced labor, child labor, or discrimination.
  • Community Engagement – Support underrepresented groups through scholarships, partnerships, and local hiring.
  • Sustainable Workforce Development – Upskilling programs for marginalized communities.
  • Supplier Diversity – Procure from minority-owned, women-owned, and disability-inclusive businesses.

CSR-Linked DE&I KPIs:

CSR Focus Area

DE&I KPI Examples

Ethical Recruitment

% of hires from disadvantaged backgrounds

Supplier Diversity

% spend with diverse suppliers

Community Impact

# of beneficiaries from DE&I-linked CSR programs

Workplace Equity

Reduction in pay gaps (gender, ethnicity)

 

 

Global Reporting Initiative (GRI) Standards for DE&I

GRI provides a globally recognized framework for sustainability reporting, including DE&I metrics.

Key GRI Standards Relevant to DE&I:

  • GRI 401: Employment (Hiring, diversity, and inclusion)
  • GRI 405: Diversity & Equal Opportunity (Workforce composition, pay equity)
  • GRI 406: Non-Discrimination (Policies, grievance mechanisms)
  • GRI 407: Freedom of Association (Labor rights compliance)

GRI-Aligned DE&I Reporting Metrics:

GRI Standard

DE&I Reporting Requirement

Example KPI

GRI 401-1

New employee hires & turnover rates

Diversity hiring rate (%)

GRI 405-1

Diversity in governance & workforce

% women, ethnic minorities in leadership

GRI 406-1

Discrimination incidents & resolutions

# of reported cases & resolution time

GRI 407-1

Respect for collective bargaining rights

% of employees covered under labor agreements

International Labor Standards & DE&I Compliance

Enterprises must align DE&I with ILO (International Labour Organization) standards and local labor laws to ensure fair treatment.

Key Labor Standards for DE&I:

  • ILO C111 – Discrimination (Employment & Occupation) → Ensures non-discrimination in hiring, pay, promotions.
  • ILO C100 – Equal Remuneration → Mandates gender pay equity.
  • UN Guiding Principles on Business & Human Rights → Requires due diligence on DE&I risks (e.g., bias in AI hiring tools).
  • OECD Guidelines for Multinational Enterprises → Encourages diverse & inclusive workplaces.

Labor Standards-Aligned DE&I KPIs:

Labor Standard

DE&I Compliance Requirement

Example KPI

ILO C111

Anti-discrimination policies

% of employees trained on bias prevention

ILO C100

Gender pay equity

Pay gap metrics (adjusted & unadjusted)

UNGP BHR

Human rights due diligence

# of DE&I-related grievances resolved

OECD Guidelines

Inclusive workplace culture

Employee inclusion index score

 

Action Plan: Embedding CSR, GRI & Labor Standards in DE&I

  1. Conduct a DE&I Gap Analysis – Assess current policies against CSR, GRI, and labor standards.
  2. Set Public DE&I Commitments – Align with GRI reporting and SDGs (e.g., SDG 5, 8, 10).
  3. Implement Ethical Audits – Regularly review hiring, pay, and promotion practices for compliance.
  4. Engage Stakeholders – Involve employees, unions, and NGOs in DE&I strategy.
  5. Report Transparently – Publish annual DE&I sustainability reports using GRI standards.

 

DE&I Objectives & KPIs Across HR Functions

Strategic DE&I Objectives

1.     Promote fairness and equity in hiring and workplace decisions.

2.     Celebrate and incorporate cultural and religious diversity.

3.     Ensure physical and digital accessibility for all.

4.     Foster an inclusive culture where everyone feels respected.

 

HR Function

DE&I Objectives

Key KPIs

Recruitment

Ensure diverse talent pipelines & unbiased hiring.

- % of diverse candidates in hiring funnel
- Diversity hiring rate (e.g., gender, ethnicity, disability)
- Time-to-fill for underrepresented groups
- Bias mitigation in hiring (e.g., structured interviews)

Talent Management

Promote equity in promotions & career growth.

- % of underrepresented groups in leadership pipelines
- Promotion rates by demographic
- Retention rates of diverse employees

Compensation & Benefits (C&B)

Ensure pay equity & inclusive benefits.

- Pay gap metrics (gender, ethnicity)
- % of employees with access to inclusive benefits (e.g., parental leave, flexible work)
- Regular pay equity audits

Learning & Development (L&D)

Provide equitable access to growth opportunities.

- Participation rates in L&D programs by demographic
- % of diverse employees in high-potential programs
- DE&I training completion rates

Leadership

Build inclusive leadership capabilities & representation.

- % of diverse leaders (C-suite, Board)
- Inclusion scores in leadership 360° reviews
- Succession planning diversity metrics

Employee Engagement

Foster an inclusive culture where all feel valued.

- Employee engagement scores by demographic
- Inclusion index (e.g., sense of belonging)
- ERG (Employee Resource Group) participation

 

 

Implementation Roadmap

Year 1

·        Conduct DE&I legal and cultural audit.

·        Draft and publish the company’s DE&I policy.

·        Launch company-wide DE&I training.

Year 2

·        Implement inclusive hiring practices.

·        Make infrastructure and digital platforms accessible.

·        Establish employee support and resource groups.

Year 3

·        Integrate DE&I metrics into performance systems.

·        Report publicly on DE&I achievements.

·        Continue training and refine practices.

 

Key Focus Areas

1.     Ethnic and Cultural Diversity

o   Recruit and retain talent from various ethnic groups.

o   Offer language and cultural sensitivity training.

2.     Religious Inclusion

o   Provide space and time for prayer and religious practices.

o   Respect religious holidays and dietary restrictions.

3.     Gender Equity

o   Ensure fair pay and growth opportunities for women.

o   Provide maternity leave, childcare support, and leadership development.

4.     Isargaran Inclusion

o   Offer preferential hiring as per legal mandates.

o   Provide support services and health accommodations.

5.     Disability Inclusion

o   Modify recruitment procedures for inclusivity.

o   Ensure physical and technological access.

o   Train managers on inclusive practices.

HR Tools & Practices

·        Inclusive job descriptions

·        Blind recruitment processes

·        Diversity dashboards and audits

·        Grievance redressal systems

·        Accessibility checklists

Monitoring and Evaluation

·        Establish DE&I KPIs.

·        Annual reviews and public reporting.

·        Employee feedback surveys.

·        Legal compliance audits.

Conclusion

HR professionals play a vital role in building equitable and inclusive Iranian workplaces. By adhering to national laws and embracing the country’s rich diversity, organizations can unlock the full potential of their workforce while ensuring social responsibility and sustainability.

 

Appendices

·        Legal Reference Chart

·        Sample DE&I Survey Questions

·        DE&I Compliance Checklist for Iran

 

References

McKinsey & Company (2020). Diversity Wins: How Inclusion Matters.

BCG (2018). How Diverse Leadership Teams Boost Innovation.

Harvard Business Review (2016). Why Diverse Teams Are Smarter.

Deloitte (2017). The Diversity and Inclusion Revolution.

Gallup (2019). The Business Case for Inclusion.


Iran DE&I Legal Reference Chart

Diversity, Equity & Inclusion (DE&I) Compliance Framework

This chart summarizes key Iranian laws impacting DE&I in the workplace, with direct references to Constitutional principles, labor regulations, disability rights, veterans' protections, and anti-discrimination rules.

 

1. Constitutional Foundations

Legal Reference

DE&I Requirement

Relevant Article

Iranian Constitution

Prohibits discrimination based on gender, ethnicity, religion, or political affiliation.

Art. 19 (Equality before law)
Art. 20 (Equal protection for all citizens)
Art. 28 (Right to employment)
Art. 29 (Social welfare rights)

 

2. Labor & Employment Laws

Legal Reference

DE&I Requirement

Relevant Article

Iran Labor Law (1990, amended 2019)

Non-discrimination in hiring
Equal pay for equal work
Maternity/paternity leave
Workplace safety & harassment protections

Art. 6 (Non-discrimination)
Art. 38 (Equal pay)
Art. 76-78 (Maternity leave: 6 months)
Art. 75 (Harassment prevention)

 

 

 

 

 

3. Disability Inclusion Laws

Legal Reference

DE&I Requirement

Relevant Article

Law on the Rights of Persons with Disabilities (2018)

3% employment quota in public/private sectors
Workplace accessibility (ramps, ergonomic tools)
Tax incentives for hiring disabled workers

Art. 10 (Employment quota)
Art. 11 (Accessibility)
Art. 12 (Training & awareness)

 

4. Veterans & Martyrs' Families (Issargaran Law)

Legal Reference

DE&I Requirement

Relevant Article

Issargaran Law

Hiring priority for veterans & martyrs' families
Job security protections
Additional benefits (e.g., pensions, healthcare)

Art. 14 (Employment preference)
Art. 21 (Job stability)

 

5. Foreign Workers & Nationality Laws

Legal Reference

DE&I Requirement

Relevant Article

Nationality Law

Work permit requirements for non-Iranians
Restrictions on certain roles for foreigners

Art. 976 (Citizenship rules)
Ministry of Labor Circulars (Foreign worker quotas)

 

6. Anti-Discrimination & Grievance Mechanisms

Legal Reference

DE&I Requirement

Relevant Article

Islamic Penal Code

Penalties for workplace discrimination
Protections against harassment

Art. 19 (General anti-discrimination)
Art. 159 (Grievance redressal)

 

7. CSR & Reporting Requirements

Legal Reference

DE&I Requirement

Relevant Article

Corporate Social Responsibility (CSR) Guidelines

Encouraged (not mandatory) DE&I reporting
Supplier diversity (supporting women/disabled-owned businesses)

Ministry of Industry circulars (Voluntary CSR standards)

 

Summary of Key Compliance Actions

  1. Hiring: Meet 3% disability quota, prioritize veterans.
  2. Pay Equity: Conduct gender pay audits (Labor Law Art. 38).
  3. Accessibility: Modify workplaces per Disability Law Art. 11.
  4. Training: Provide anti-discrimination & disability awareness programs.
  5. Reporting: Document DE&I efforts for Ministry of Labor audits.

 

Penalties for Non-Compliance

  • Fines (e.g., up to 10% of payroll for missing disability quota).
  • Legal action for discrimination (Constitution Art. 19).
  • Business license suspension for severe violations.

 

DE&I Policy Recommendations for Iran

 Exceed legal minimums (e.g., hire >3% disabled workers).
 Adopt GRI-aligned DE&I reporting (voluntary transparency).
 Establish an Employee Grievance Committee (Labor Law Art. 159).
 Partner with NGOs (e.g., Iran Disability NGOs, Veterans’ Associations).


 


DE&I Employee Perception Survey

(Confidential – For Internal Improvement Only)

Section 1: Workplace Inclusion & Belonging

1.     Do you feel respected and valued at work, regardless of your gender, ethnicity, religion, or background?

o   Strongly Agree

o   Agree

o   Neutral

o   Disagree

o   Strongly Disagree

2.     Has anyone in this workplace ever made you feel excluded due to your identity (e.g., gender, disability, veteran status, etc.)?

o   Yes

o   No

o   Prefer not to answer

3.     Does leadership demonstrate a commitment to diversity and inclusion?

o   Yes, consistently

o   Sometimes

o   Rarely

o   Not at all

Section 2: Compliance with Iranian DE&I Laws

4.     Are you aware of company policies supporting employees with disabilities? (e.g., workplace adjustments, 3% hiring quota)

o   Yes

o   No

o   Unsure

 

5.     If you are a veteran or family of a martyr, do you feel the company provides adequate support?

o   Yes

o   No

o   Not applicable

6.     Have you witnessed or experienced discrimination in hiring, promotions, or pay?

o   Yes (please describe briefly): _________

o   No

o   Prefer not to say

Section 3: Training & Awareness

7.     Has the company provided training on anti-discrimination or disability inclusion?

o   Yes

o   No

o   Don’t remember

8.     What additional DE&I training would you find helpful? (Select all that apply)

o   Unconscious bias

o   Religious/cultural sensitivity

o   Disability inclusion

o   Gender equity

o   Other: _________

Section 4: Workplace Accessibility

9.     If you have a disability, does the workplace accommodate your needs?

o   Fully

o   Partially

o   Not at all

o   Not applicable

 

 

10.  Are prayer/break facilities adequate for your needs?

·        Yes

·        No

·        Not applicable

 

Section 5: Open Feedback

11.  What one change would make this workplace more inclusive?

·        [Free-text response]

12.  Do you trust the company to address DE&I concerns confidentially?

·        Yes

·        No

·        Unsure


 

DE&I Compliance Checklist for Iran

A. Recruitment & Hiring

Requirement

Compliance Action

KPI / Proof

Non-discrimination (Constitution Art. 19, Labor Law Art. 6)

Ensure job ads do not exclude based on gender, religion, ethnicity.

Job postings reviewed for bias.

Disability Quota (Disability Law Art. 10)

Reserve 3% of jobs for persons with disabilities.

% of disabled employees hired.

Veterans & Families Priority (Issargaran Law)

Give hiring preference to veterans & martyrs' families.

# of veterans employed.

Foreign Worker Compliance (Nationality Law)

Verify work permits for non-Iranians.

% of foreign workers with legal status.

 

B. Workplace Equity & Inclusion

Requirement

Compliance Action

KPI / Proof

Equal Pay (Labor Law Art. 38)

Conduct gender pay gap audits.

Pay equity report (adjusted for role/experience).

Disability Workplace Adjustments (Disability Law Art. 11)

Provide ramps, ergonomic tools, flexible work.

Accessibility audit results.

Religious Accommodation (Constitution Art. 12, 13)

Allow prayer breaks, hijab flexibility.

Employee satisfaction survey.

Maternity & Paternity Rights (Labor Law Art. 76-78)

Offer 6 months maternity leave, 2 weeks paternity.

% of eligible employees using leave.

 

 

 

 

 

C. Training & Awareness

Requirement

Compliance Action

KPI / Proof

Anti-Harassment Policies (Labor Law Art. 75)

Train staff on sexual harassment prevention.

% of employees trained.

Disability Sensitivity Training (Disability Law Art. 12)

Educate teams on inclusive behavior.

Training completion rates.

Veterans' Rights Awareness (Issargaran Law)

Inform HR about veterans' benefits.

Internal policy documents.

 

D. Reporting & Governance

Requirement

Compliance Action

KPI / Proof

DE&I Compliance Reporting

Submit annual reports to Ministry of Labor.

Filed documentation.

Grievance Mechanism (Labor Law Art. 159)

Establish a committee for discrimination complaints.

# of cases resolved.

CSR & DE&I Alignment

Link DE&I to CSR (e.g., supporting disabled NGOs).

CSR report with DE&I metrics.

 

 

E. Penalties for Non-Compliance

⚠️ Labor Law Violations – Fines, lawsuits, or business license suspension.
⚠️ Disability Law Non-Compliance – Fines up to 10% of payroll if quota unmet.
⚠️ Constitutional Discrimination Cases – Legal action under civil rights laws.

 

F. Recommended Best Practices Beyond Compliance

 Voluntary Diversity Targets – Exceed the 3% disability quota.
 Inclusive Leadership Training – For managers on unconscious bias.
 Employee Resource Groups (ERGs) – For women, veterans, disabled employees.
 Supplier Diversity – Partner with women-owned & disabled-owned businesses.

 

 H. Conduct an Annual DE&I Audit

  1. Review hiring, pay, promotion data for disparities.
  2. Interview employees on workplace inclusion.
  3. Update policies per new laws (e.g., disability accommodations).
  4. Publish an internal DE&I report (aligned with CSR).

 

 

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